Design a site like this with
Get started

Come join our 25th Annual Conference

May 3 & 4, 2023

Hilton Double Tree Portland

363 Maine Mall Road, South Portland

Jim Lake

Day 1 Presenter:

Leadership Development Class

Jim Lake is the Emergency Communications Center Director for Charleston County, South Carolina as well as the County’s 911 Coordinator.  Mr. Lake currently serves as Chairman of the South Carolina Coastal Area Cooperative and as an organizer of the Early Adopter Summit.

Mr. Lake has over 40 years of public safety experience which includes serving as a police officer, volunteer firefighter/EMT, 9-1-1 center management, management of statewide 9-1-1 training and public education programs, and 9-1-1 consulting.

Mr. Lake is an Emergency Number Professional as certified by the National Emergency Number Association (NENA) and has developed several courses on leadership and management that are taught at the national level.  Mr. Lake is a member of the International Academies of Emergency Dispatch (IAED) College of Fellows and has previously worked as a contract instructor with the IAED and NENA.

Mr. Lake has served as the Chairman of the IAED Police Council of Standards, as a member of the NENA Education Advisory Board, and as Chairman of the Massachusetts Communications Supervisors Association.

By Governor Appointment, Mr. Lake served as the Chairman of the South Carolina State 9-1-1 Advisory Committee.

Tracy Eldridge

Day 2 Presenter:

DISCover the People-Centered Leadership Perspective

Tracy launched On Scene First, and podcast, On Scene First with Tracy Eldridge. The company and podcast focus on educating public safety professionals on must-have technology tools and mental health resources to help save lives on both sides of the call.

After leaving her 9-1-1 Director position she spent four years at RapidSOS, where she played a role in the delivery of device-based locations to 9-1-1 and field responders.

Tracy has been recognized nationally for her efforts to train telecommunicators and bringing awareness to post-traumatic stress disorder (PTSD) and public safety through conference training sessions, webinars, and keynote presentations. 

Submit your Registration Today! Form Link Below.